Warranty Policy

Last Updated: February 2, 2026

Effective Date: February 2, 2026

This Warranty Policy explains how warranties are handled for products purchased from Socal Bike at www.socalbike.com.

1. Manufacturer Warranties

Most products sold by SoCal Bike are covered by a manufacturer’s warranty.

Manufacturer warranties:

• Are provided by the product manufacturer, not the retailer

• Vary by brand and product

• Cover defects in materials or workmanship

• Do not cover normal wear and tear, misuse, or damage

Warranty terms and coverage are determined solely by the manufacturer.

2. What Is Not Covered

Warranties typically do not cover:

• Normal wear and tear

• Damage caused by misuse, accidents, or neglect

• Improper installation or assembly

• Unauthorized repairs or modifications

• Consumable items (e.g., tires, chains, brake pads)

3. Retailer Assistance With Warranty Claims

While warranties are issued by manufacturers, we’re happy to help you:

• Identify whether your product may be under warranty

• Connect with the appropriate manufacturer or distributor

• Submit warranty documentation when applicable

In some cases, warranty claims may need to be handled directly with the manufacturer.

4. Bicycle & Frame Warranties

• Bicycle frames often carry extended or lifetime warranties

• Warranty coverage may require:

  • Proof of purchase

  • Original owner registration

  • Proper assembly and maintenance

• Labor costs associated with warranty repairs are typically not covered unless stated by the manufacturer

5. Electric Bikes & Electronics

For e-bikes, batteries, and electronic components:

• Warranty periods are often shorter than for frames

• Batteries may have limited charge-cycle warranties

• Electronics must be used and charged according to manufacturer guidelines

Improper storage, charging, or modification may void the warranty.

6. How to Start a Warranty Claim

To begin a warranty inquiry:

1. Contact us at online@socalbike.com

2. Provide your order number or proof of purchase

3. Include photos and a description of the issue

We’ll guide you through the next steps.

7. Shipping & Labor Costs

Unless otherwise stated:

• Customers are responsible for shipping costs related to warranty claims

• Labor for diagnosis, installation, or repair may not be covered

• Replacement parts may be covered at the manufacturer’s discretion

8. Replacement, Repair, or Credit

Warranty resolutions are determined by the manufacturer and may include:

• Repair

• Replacement

• Store credit or refund (in limited cases)

Resolution timelines may vary based on manufacturer response and part availability.

9. No Additional Warranties

Except as expressly stated:

• We do not offer additional warranties beyond those provided by manufacturers

• No employee or representative is authorized to modify warranty terms

10. Limitation of Liability

To the fullest extent permitted by law, SoCal Bike is not responsible for damages resulting from product failure beyond the scope of the applicable manufacturer warranty.

11. Changes to This Policy

We may update this Warranty Policy from time to time. Updates will be posted on this page with an updated effective date.

12. Contact Information

For warranty questions or assistance, contact us:

Email: online@socalbike.com

Address: 2028 S Coast Hwy, Oceanside, CA 92054

Phone: (760) 710-1478